Irest sl track massage chair review serial number#
Consumers are required to provide the unit serial number and dated proof of purchase (sales receipt) when they contact the OGAWA service department regarding a repair.You also can email at for any maintenance and service enquirers. To receive OGAWA service customers may contact COZZIA’s customer service department at 1-87 between 9:00 am and 5:00 pm PST, Monday through Friday for warranty or service issues. To ensure the highest level of quality and support services OGAWA has partnered with COZZIA to assist in all technical support and warranty issues. This warranty includes structural framework coverage for all 5 (five) years at no additional cost to the customer.This warranty includes part costs covered for the 2nd (two) year at no cost to the customer.This warranty includes In-Home Service, Parts, & Labor for the 1st (one) year at no cost to the customer.OGAWA will not issue Return Material Authorizations (RMAs) for buyer’s remorse. OGAWA customer service will not issue Return Material Authorizations (RMAs) for products.
OGAWA products will be either repaired by the consumer or by an in-home technician. OGAWA foot massager and foot and calf massagers provide a one (1) year in-home service, parts and labor warranty. OGAWA products have the following warranty: OGAWA’s massage chairs, and massaging motion upholstery provide a one (1) year in-home service warranty, a two (2) year parts warranty, and a five (5) year framework warranty. With a seat that is 4 inches wider than the Active L Plus, this chair is sure to fit comfortably and snugly for most users. Additionally, it offers a full-body stretching, compression massage, and other features. Its 3D Vario Motion massage rollers mimic human touch, and the SL-Track provides a massage that extends from your neck to your glutes. Despite its opulent features, this chair offers excellent pain relief and helps to revive your body. The Ogawa Active XL 3D Massage Chair is specially designed to accommodate large-framed individuals, which is a rarity among most massage chairs. One Touch Lie-Flat and Home Restore Button.Quick Access Buttons Embedded in Armrest.
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